Stop fighting your tools

    Operational knowledgethat powers automation

    Collect how work is done. Let HEIDI guide teams with voice. Automate repeatable steps with no code.

    10x
    faster onboarding

    Partners

    HITS
    Microsoft for Startups
    IBM
    msg
    alabus
    inacta

    Awards & Memberships

    Visionary Intelligence Award (Category Winner 2025) – Swiss Insurtech HubVisionary Intelligence Award (Category Winner 2025) – Swiss Insurtech Hub
    Swiss Association for Digital Insurers (VDVS)Swiss Association for Digital Insurers (VDVS)

    Why teams choose it

    Make work repeatable — without slowing people down.

    Most organizations lose time because procedures live in scattered documents, spreadsheets, and people’s heads. Process Designer turns that into a shared operational system.

    Knowledge is trapped

    New hires take too long to become productive, and experts are constantly interrupted.

    Execution is inconsistent

    The same case is handled differently across teams, leading to errors and rework.

    Documents slow everything down

    Unstructured files require manual copy/paste and interpretation—every single time.

    The Platform

    Four pillars that work together

    Build a foundation once, then reuse it everywhere: operational knowledge → voice assistance → no‑code automation — with IDP to unlock data from documents.

    Operational Knowledge

    Capture how work really gets done—steps, decisions, and handoffs.

    Reduce onboarding time and avoid knowledge loss when people change.

    Create one source of truth that teams can trust and reuse.

    Use cases

    Built for business teams. Ready for real work.

    Start where you have the most friction: onboarding, document-heavy processes, repetitive coordination, and knowledge gaps.

    Operations

    Standardize procedures and keep execution consistent across teams.

    Finance

    Extract and validate data from invoices and documents, then automate follow-ups.

    HR

    Make onboarding repeatable: steps, documents, questions, and handoffs.

    IT

    Turn internal requests into clear procedures with guided assistance.

    Compliance

    Reduce risk by making approvals and required steps explicit and repeatable.

    Customer ops

    Speed up responses with reliable knowledge and clear next steps.

    Featured Use Cases

    See HEIDI in Action

    Click to explore detailed use cases with live visualizations

    Tender & Proposal Preparation

    Stop chasing people. Start delivering winning proposals.

    Filling out tenders is painful—different people, scattered documents, endless back-and-forth. HEIDI runs guided voice sessions to discuss, record, and structure requirements collaboratively. Everyone contributes in real-time, and HEIDI captures everything into a structured RFP-ready format.

    Key Benefits

    Guided voice sessions bring all stakeholders to the table
    Auto-extract requirements, constraints, and dependencies
    Generate structured bid documents from conversations
    Keep full audit trail of decisions and contributors

    Example Prompts

    "Let's discuss the technical requirements for the IT infrastructure section."
    "What are the budget constraints and payment milestones?"
    "Summarize what we agreed on and flag open questions."
    70%%
    faster proposal prep
    HEIDI Session · Tender Requirements
    Recording
    PM
    LE
    FI
    OP
    4 participants · Cross-functional team
    HEIDI is listening...

    Auto-extracted requirements

    Budget ceiling: €2.5M over 3 years
    Integration with SAP ERP required
    Security certification ISO 27001...

    Output

    Structured RFP Draft

    How it works

    A simple loop

    Document the way work should be done, support teams while they do it, automate repeatable parts, and keep improving with feedback.

    Step 1

    Collect

    Capture procedures, decisions, and context.

    Step 2

    Standardize

    Make steps clear, versioned, and reusable.

    Step 3

    Assist

    HEIDI guides work with voice, grounded in your knowledge.

    Step 4

    Automate

    No‑code workflows run repeatable tasks reliably.

    Ready to make work repeatable?

    Start with one process. Turn it into Operational Knowledge. Let HEIDI help your team. Automate the repeatable parts.

    Q&A

    Frequently asked questions

    Learn more about how Process Designer works and how it can help your organization.